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Annie isn’t just a search engine. She’s an intelligent system that learns from every interaction and coordinates specialized agents to solve complex problems.

Multi-Agent Investigation

When Annie investigates an incident, she coordinates multiple specialists working in parallel:
AgentRole
Observability AgentSearches logs, metrics, and traces across your monitoring tools
Infrastructure AgentExplores topology, dependencies, and recent changes
Code AgentExamines source code, configuration files, and recent commits
These agents share findings with each other, building a complete picture faster than any single investigation could.
  • Parallel investigation: Multiple agents work simultaneously, dramatically reducing investigation time
  • Deep expertise: Each agent is optimized for its domain
  • Intelligent coordination: Agents share context and build on each other’s findings
  • Adaptive depth: Simple questions get quick answers; complex incidents get thorough investigation

How Annie Learns

After each investigation, Annie:
  1. Reflects on what worked and what patterns emerged
  2. Curates learnings into structured knowledge for future use
  3. Applies relevant context automatically in future investigations
This means Annie remembers things like:
  • “Last time this alert fired, the issue was a security group change”
  • “Database connection errors below 5/min are normal noise for this service”
  • “The payment-service depends on Redis in us-east-1”

What Annie Remembers

Infrastructure Patterns

Service relationships, deployment topologies, dependencies

Operational Baselines

Normal vs anomaly thresholds, error signatures, warning patterns

Tool Shortcuts

Effective queries, useful metrics, dashboard locations

Business Context

Which services power which features, team ownership, critical paths

Custom Knowledge

Add knowledge Annie can’t learn automatically: team conventions, business context, vendor specifics, escalation procedures.

Learn about Customization

Configure custom instructions and knowledge for your organization