
Core Products
Root Cause Analysis
Automatically pinpoint root causes and get actionable fixes when incidents occur.
Annie Knowledge
Query your infrastructure using natural language and get instant answers.
Change Management
Track what changed, when, and understand the context of any change.
Access Annie
Slack
Ask Annie questions directly in Slack. Mention
@Annie with your question.IDE (MCP)
Access Annie from Cursor, Claude Desktop, or Claude Code while you work.
Web Dashboard
Visual exploration and configuration management.
Annie’s Memory
Annie gets smarter over time by building memory from every interaction.What Annie Remembers
What Annie Remembers
- Infrastructure patterns: Service relationships, deployment topologies, resource dependencies
- Log baselines: Normal vs anomaly thresholds, error signatures, warning patterns
- Tool usage: Effective Datadog queries, useful CloudWatch metrics, dashboard shortcuts
- Business context: Which services power which features, revenue-critical paths, team ownership
How Annie Learns
How Annie Learns
After each investigation, Annie:
- Reflects on what worked and what didn’t
- Extracts patterns, thresholds, and infrastructure insights
- Curates learnings into structured playbooks for future investigations
Custom Knowledge
Custom Knowledge
Add knowledge Annie can’t learn automatically: team conventions, business context, vendor specifics, escalation procedures. See Customization.
Agentic Architecture
Annie isn’t a single AI—she orchestrates specialized agents that collaborate on complex investigations.How It Works
How It Works
When Annie investigates an incident, she coordinates multiple specialists working in parallel:
- One agent searches logs and metrics
- Another explores infrastructure topology and recent changes
- Another traces issues to source code
Why This Matters
Why This Matters
- Parallel investigation: Multiple agents work simultaneously
- Deep expertise: Each agent is optimized for its domain
- Intelligent coordination: Agents share context and build on each other’s findings
- Faster resolution: Complex incidents resolved in minutes, not hours