Annie Automation
Define automation rules that control what Annie does with each Slack message: investigate, chat, wait for a human, or stay silent. Per-sender and per-channel fallbacks keep subscribed bots from accidentally triggering RCAs.
Custom Knowledge
Teach Annie about your specific infrastructure, patterns, and team conventions.
Personas
Control Annie’s tone and depth per team member — from terse SRE to patient tutor.
Effort Mode
Trade speed against depth — from Quick everyday answers to Deep root-cause reasoning.