> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anyshift.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Customization

> Customize Annie to match your team workflows with automation, custom knowledge, personas, and effort mode.

Annie can be customized to better fit your team's specific needs.

<CardGroup cols={2}>
  <Card title="Automation" icon="sliders" href="/pages/product/customization/instructions">
    Define automation rules that control what Annie does with messages — investigate, chat, offer manual action, or ignore.
  </Card>

  <Card title="Custom Knowledge" icon="book" href="/pages/product/customization/knowledge">
    Teach Annie about your specific infrastructure, patterns, and team conventions.
  </Card>

  <Card title="Personas" icon="users" href="/pages/product/customization/personas">
    Control Annie's tone and depth per team member — from terse SRE to patient tutor.
  </Card>

  <Card title="Effort Mode" icon="gauge-high" href="/pages/product/customization/effort_mode">
    Trade speed against depth — from Quick everyday answers to Deep root-cause reasoning.
  </Card>
</CardGroup>